Frequently Asked Questions
Everything you need to know about bringing Belro comfort into your home.
What is the average shipping time for furniture and decor?
Most decor items ship within 3-5 business days. Larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners to ensure they reach you in perfect condition.
Do you offer a warranty on Belro products?
Yes, all Belro furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity. Specific warranty details can be found on each individual product page.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made or final sale items are not eligible for return.
Are the materials used in your furniture sustainable?
Belro is committed to sustainability. We prioritize FSC-certified woods, recycled textiles, and non-toxic finishes to ensure our products are safe for your family and the planet.
Can I request fabric swatches before making a purchase?
Absolutely. We offer complimentary swatches for our upholstered collections so you can see and feel the texture and color in your own space before committing to a large piece.
Do you provide assembly services?
Many of our larger items include optional professional assembly at checkout. For items requiring light assembly, we provide detailed digital and physical instructions along with all necessary hardware.